CUSTOMER INFORMATION
Refund policy
Last updated August 18, 2026
Seven-day first-purchase guarantee
If your first paid report or first weekly-plan payment is not useful, request a refund within seven calendar days of purchase using the support email on this site or your invoice.
Renewals
Later weekly-plan payments are not refundable after that billing period's report has been delivered, except where required by law. Cancel by email before the next invoice.
Abuse and duplicate requests
The guarantee covers one first purchase per customer or business. It does not permit repeated purchases, downloads, and refund requests.